Welcome to Printsy. Please read these Terms and Conditions ("Terms") carefully before using our website or purchasing our product. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

Printsy is an independent online retailer. We do not manufacture the products we sell. Instead, we operate as an intermediary (dropshipping model) between the customer and our suppliers based in China. By placing an order on our website, you acknowledge and accept that the product will be shipped directly from a third-party supplier.

2. Product Availability & Descriptions

We make every effort to ensure that product details, descriptions, and prices are accurate. However, all orders are subject to availability and confirmation of the order price. Minor variations in product appearance or packaging may occur.

3. Shipping

Products are shipped directly from our suppliers in China. Delivery times vary by destination and are typically between 4–10 business days. However, delays due to customs, local carriers, or other unforeseen circumstances may occur.

4. Prices and Payments

All prices are listed in the local currency selected at checkout. We reserve the right to change prices at any time. Payments are securely processed via our third-party payment providers.

5. Returns & Refunds Policy

Due to the nature of our business model and the costs associated with international shipping, our return policy is strict.

We accept returns or offer refunds ONLY in the following cases:

– The product arrives damaged or defective

– The product is not functioning as described

To be eligible for a return:

– You must contact us within 7 days of receiving the product

– You must provide photo or video evidence of the defect

– The item must be unused, in original packaging, and in resellable condition

Returns for reasons such as "changed my mind," "ordered by mistake," or "no longer needed" will not be accepted.

If a return is approved, the buyer is responsible for return shipping unless otherwise stated. Refunds are issued only after the returned item is received and inspected.

6. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Printsy or our suppliers and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

Printsy is not liable for any indirect, incidental, or consequential damages arising from the use of our product or website. Our liability is limited to the purchase price of the product.

8. Legal Compliance

By using our service, you agree to comply with all applicable laws and regulations in your country. This includes import regulations, customs duties, and product usage.

We comply with relevant consumer protection laws, including those applicable under Polish and international law.

9. Amendments to Terms

We reserve the right to update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page.

10. Contact Information

For any questions regarding these Terms, please contact us through the "Contact Us" section of our website.

By purchasing from Printsy, you confirm that you have read, understood, and agreed to these Terms and Conditions.